Three retail chatbot examples you can use
Ready for sales automation to boost your sales? Facilitate your customer's journey with those three retail chatbot examples.
If you are searching for a simple way to automate your sales, you’ve come to the right place! These retail chatbot examples will help you to boost your sales in no time!
We’ve collected three retail chatbot examples here, which will help you get started faster to:
- Facilitate your customer’s order process
- Answer customers’ FAQs to increase their desire to buy
- Suggest products to boost your sales
1. Facilitate your customer's order process
Making purchases can be time-consuming. So, instead of letting your clients going on-site and potentially waiting in line, offer them a great online alternative like this retail chatbot example to purchasing orders.
Our retail chatbot example will help your customers to stop wasting their time. They will be able to order at any time!
What can the 'Purchase order form' template do?
The ‘Purchase order form’ template automates your customers’ order process. In other words, you will get more sales with a simple conversational design! The chatbot can give info about your products more simply and quickly, with detailed prices. Moreover, the chatbot can suggest ordering again.
What is this retail chatbot example good for?
The goal of this retail chatbot example is to facilitate the customer journey. This template will help your customers easily see what they could buy. Also, the chatbot will calculate for them how much it will cost them at the end.
How to build conversations
Start your chatbot by proposing your products. If possible, show your customers your products with images! A good visual will encourage customers to buy.
Don’t forget to create a loop when designing your chatbot! Customers will then have the possibility to order as many times as they want.
Then, show the customers the total price, so they know how much it will cost them. You can do that with our ‘Calculation’ blocks.
At the end, add a stripe link, so they pay directly through the chatbot.
You can try our ‘Purchase order form’ template here!
2. Answer customers' FAQs to increase their will to buy
While making your purchase online, you may have some questions, but there will be no one to whom you can ask your questions. Indeed, when ordering, people can have questions about:
- the pricing,
- the constitution of a product,
- the delivery of a product.
So, instead of making your customers wait for a person to answer in a live chat, here is our retail chatbot example to answer FAQ.
What can the 'FAQ chatbot template' do?
The ‘FAQ chatbot template’ gives immediate answers to usual questions customers have about your products. It will help customers to find the questions and answers they are searching for.
Why using a retail chatbot example to answer FAQ?
This chatbot example aims to help you respond more quickly to the customers’ requests. The goal is to guide customers during the conversation, so they find their answers.
How to build conversations
Start your chatbot by proposing specific topics, so the customers find what they need.
Keep asking some questions until you can give a precise answer to a precise question.
Don’t forget to create a loop when designing your chatbot! Customers will then have the possibility to search for other questions and answers.
You can add a final part where you let customers write their own questions if they didn’t find what they needed.
You can try our ‘FAQ chatbot template’ here!
3. Suggest products to boost your sales
To increase your sales, it can be a good idea to suggest other products that are related to products that customers have on their cart. That way, customers might be more likely to buy products they didn’t know they needed.
What can the 'Product recommendation' template do?
The ‘Product recommendation’ template can suggest other products to customers, according to their cart.
What is the benefit of this retail chatbot example for eCommerce?
The goal of this retail chatbot example is to increase your sales.
How to build conversations
Personalize your chatbot with hidden fields. Show your customers that you know what they want to buy and that the several suggestions your chatbot makes are tailor-made.
Make sure that the product is directly added to their cart if the customer clicks on a suggestion.
We created this retail chatbot example on a Shopify store.
Build your own chatbot today
There you have it: three retail chatbot examples to facilitate your customers’ journey.
You got the ideas. Now, you need the tool.
At Joonbot, we are building a simple yet powerful chatbot builder. You can build a bot in minutes without coding anything.
Ready to try Joonbot?
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